When you buy an album download you will download it as a single zip file, which contains the following directories and files compressed: the top directory has the name of the artist. Inside that is a directory with the name of the album. Inside the album directory are the individual tracks in either AAC or Ogg Vorbis format.
Uncompress the zip archive after download and copy the contents (the artist folder and everything below) to your player. If you already have other albums by this artist then you may want to copy the album directory only.
You cannot download directly to an iPad or iPhone using Safari. This is not specific to GoMojo, it goes for all file downloads. While there are alternative browsers that allow you to download to cloud storage, we recommend that you download on your laptop or desktop machine, transfer the download to your iTunes library and then sync your device.
Ogg Vorbis downloads also contain a single jpg file with the cover art in the album directory. This file is called folder.jpg and should be recognised by your player as the cover art to be displayed for all tracks under that album. Some players may require this file to have a different name - please refer to the manual. AAC downloads have the cover art embedded in each track.
Downloads are non-refundable and are for personal use only. Any form of streaming to other people, broadcasting or sharing is strictly prohibited.
We regret that we are unable to offer technical support for individual players. Please refer to the manual and the manufacturer's Web site.